Effective Date: [02-03-2026]
At Say Speech, we are committed to protecting your privacy and safeguarding any personal information you share with us. As a platform that supports speech, language, and communication development, we understand the importance of confidentiality, safety, and ethical data use.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our digital materials, or communicate with us.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide Voluntarily
When you interact with Say Speech, you may provide:
- Your name, email address, and phone number
- Professional details (e.g., therapist, parent, educator)
- Information shared through forms, enquiries, or feedback
- Details related to therapy needs or preferences (if you choose to share)
b) Automatically Collected Information
When you visit our website, we may collect:
- Device and browser type
- IP address (in a limited, anonymised form where possible)
- Pages visited and time spent on the site
- Referring links or sources
This helps us understand how users interact with our platform and improve the experience.
2. How We Use Your Information
Your information is used to:
- Provide access to Say Speech materials and services
- Respond to your enquiries or support requests
- Improve our therapy resources, usability, and user experience
- Share relevant updates, resources, or product information (only with consent)
- Understand user needs to create more inclusive, neuroaffirming materials
We use only the minimum necessary information required to support these purposes.
3. Lawful Basis for Processing (Where Applicable)
Where applicable, we process your data based on:
- Your consent
- The need to provide a requested service
Legitimate interests, such as improving our offerings while respecting your rights
4. Data Storage and Security
We take reasonable and appropriate steps to protect your personal information, including:
- Secure website hosting and encrypted connections (HTTPS)
- Restricted access to personal data
- Use of trusted, secure third-party service providers
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage users to share information mindfully.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary:
- With secure service providers (e.g., payment gateways, email platforms)
- To comply with legal obligations
- To protect the safety and integrity of our users or services
All third-party partners are expected to maintain confidentiality and data protection standards.
6. Cookies and Analytics
Say Speech may use cookies or similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website usage trends
You can modify your browser settings to refuse cookies, though some features of the site may not function optimally.
7. Third-Party Links and Platforms
Our website may contain links to external platforms (e.g., payment gateways, social media, or resource links).
We are not responsible for the privacy practices of these third-party websites and encourage you to review their policies separately.
8. Data Retention
We retain your information only for as long as necessary to:
- Fulfil the purpose it was collected for
- Provide services or support
- Meet legal, accounting, or reporting requirements
You may request deletion of your data at any time (see Section 9).
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for communication at any time
- Opt out of marketing emails via the unsubscribe link
To exercise these rights, please contact us at the details below.
10. Children’s Privacy and Ethical Practice
As a platform serving children and families, Say Speech follows ethical, child-first, and neuroaffirming practices.
We do not collect data directly from children and rely on parents, guardians, or professionals to share only necessary information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in services
- Legal or regulatory updates
- Improvements in our practices
Any changes will be posted on this page with an updated effective date.
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12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Say Speech
📧 Email: sayspeechinfo@gmail.com
📱 Phone/WhatsApp: 7738734039
🌐 Website: www.sayspeech.in